CDNIS Home
home.cdnis.edu.hk
IT Helpdesk Support Notes Downloads Contact Us

Support Notes

Support Notes is a knowledge base of documents published for helping staff in using information technology at CDNIS.

Unless specified, the documents found here was published for the Mac computers used in the school and a valid network connection is required for most procedures.

 

Popular Support Notes

Getting Started In 5 Easy Steps

Computer Login Procedure

How To Change CDNIS Password (Firstclass, Sharepoints & Printing)

Firefox Does Not Open or Cannot Download

Adobe Reader Prompts For Administrator Password

What Is The Dock

iLife Suite – GarageBand, iWeb, iPhoto, iMovie, iDVD

Force Quit Applications

Using A Laptop To Access Network Home Folder

Easy Grade Pro Does Not Work Properly

PPPoE Setup Guide

 

About Multi Functional Copiers (MFC)

MacBook Setup Procedure For MFC Follow-You Assistant

Where to find Equitrac-setup.zip

How To Install Printing Presets

Exclamation Mark Beside Printer Name

 

About FileMaker Server

FileMaker Pro Server Address

 

About FirstClass

FirstClass Client Login Procedure

FirstClass Web Login Procedure

FirstClass Tips

FirstClass Spell Checker

How To Create A Conference In FirstClass

Where Do I Find FirstClass

 

About Printing - To Be Revised

Printing Problems

How To Read Printer Names

Color Printing

 

About VPN

What is VPN

Setup Instructions for Mac 10.4 (Tiger)

Setup Instructions for Mac 10.5 (Leopard)

Setup Instructions for Windows XP

 

About Wireless Access

Wireless Access

Wireless Access Registration Form

How To Find MAC Address

 

Other Support Notes

Strong Passwords

File Encryption

Network Sharepoints

How To Make Safari Easier To Use

How To Burn A Disc

EasyGrade Pro Tips

AppleWorks Is slow

Word Does Not Work Properly

Photoshop Does Not Open

Useful Web Sites

USB Flash Drive

List of Applications Installed

How To Access Network Applications

What Is PDF

Spotlight

Scanning Photos And Documents

My Computer Keeps Talking To Me

MathType 6.0 Installation Guide

 

Information Technology Support Centre
Canadian International School of Hong Kong
Room 503
36 Nam Long Shan Road
Aberdeen, Hong Kong

Tel: (852) 2525 7088
Fax: (852) 2525 7579
Email: helpdesk@cdnis.edu.hk
 
Useful Links
FirstClass Web Login
CDNIS Web Site
School Information System Web Login
School Information System Web Login (For Home Access)
CDNIS Library
CISPA
CDNIS Wiki (Teachers)
CDNIS Wiki (Students)
Above links will open in a new window
 
© CDNIS | Last Updated: 20 June 2008 | Maintained by: helpdesk@cdnis.edu.hk Top of Page