Support Notes
Support Notes is a knowledge base of documents published for helping staff in using information technology at CDNIS.
Unless specified, the documents found here was published for the Mac computers used in the school and a valid network connection is required for most procedures.
Popular Support Notes
Getting Started In 5 Easy Steps 
Computer Login Procedure 
How To Change CDNIS Password (Firstclass, Sharepoints & Printing) 
Firefox Does Not Open or Cannot Download
Adobe Reader Prompts For Administrator Password
What Is The Dock
iLife Suite – GarageBand, iWeb, iPhoto, iMovie, iDVD
Force Quit Applications
Using A Laptop To Access Network Home Folder
Easy Grade Pro Does Not Work Properly
PPPoE Setup Guide 
About Multi Functional Copiers (MFC)
MacBook Setup Procedure For MFC Follow-You Assistant 
Where to find Equitrac-setup.zip
How To Install Printing Presets
Exclamation Mark Beside Printer Name 
About FileMaker Server
FileMaker Pro Server Address
About FirstClass
FirstClass Client Login Procedure 
FirstClass Web Login Procedure
FirstClass Tips
FirstClass Spell Checker 
How To Create A Conference In FirstClass
Where Do I Find FirstClass
About Printing - To Be Revised
Printing Problems 
How To Read Printer Names
Color Printing
About VPN
What is VPN
Setup Instructions for Mac 10.4 (Tiger) 
Setup Instructions for Mac 10.5 (Leopard) 
Setup Instructions for Windows XP 
About Wireless Access
Wireless Access
Wireless Access Registration Form 
How To Find MAC Address
Other Support Notes
Strong Passwords
File Encryption
Network Sharepoints 
How To Make Safari Easier To Use
How To Burn A Disc
EasyGrade Pro Tips 
AppleWorks Is slow
Word Does Not Work Properly
Photoshop Does Not Open
Useful Web Sites 
USB Flash Drive
List of Applications Installed
How To Access Network Applications
What Is PDF
Spotlight
Scanning Photos And Documents
My Computer Keeps Talking To Me
MathType 6.0 Installation Guide 
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